Dear Coca-Cola: A Customer Relations Nightmare by Terry Ravenscroft
We all get irritated with products every once in a while, but how many of us would actually complain in writing to the company?
Well, this man did, and not just to the Coca-Cola company.
This is a short collection of letters written to various companies, and the responses he received. Some will make you laugh, some will make you just shake your head.
A bit of humor from one Englishman willing to speak his mind.